FAQ

100 USD on all coins.

Crypto Star is a cryptocurrency cloud mining service that offers an easy and safe way to purchase hash power without having to deal with complex hardware and software setup. We offer hosted cryptocurrency mining services and a variety of mining related solutions to small and large scale customers. The combination of our algorithmic trading framework, mining infrastructure, and proprietary mining farm-management software, quickly made us an industry leader. Our team of mining experts with extensive knowledge of the digital currency sector specializes in building the most efficient and reliable mining facilities. Our service was founded at the end of 2017. We are the world's leading cloud mining service.

It's quick and very easy! As soon as we receive your payment your contract will be added to your profile, and you will immediately start mining.

Besides the fact that we ourselves mine with the very same hardware that we offer to our clients, our capital is limited. We believe that Bitcoin and altcoin mining is one of the best ways to receive cryptocurrencies, however, we do not want to "put all our eggs in one basket".

It is always possible that mining hardware crashes, slows down or completely breaks. In all these cases, our algorithms ensure that other miners are allocated to the relevant pools to fully compensate for possible hash power loss. This way our clients will not lose a second of mining time.

We do not publish a list of pools we are using.
Our main criteria for a good pool are: reliability, fee structure and reject rate.
Going forward we will solo-mine a few coins (and pass the fee savings to our users!).
Our internal policy is: "be a good crypto citizen". This means, that we will at least use two different pools (in some cases we use up to four) for each coin. This is to preserve the decentralized nature of the crypto networks! If we become aware that a pool is getting close to 50% share, we will switch away from it and use a backup instead.

On first glance, one might think that buying miner X is slightly cheaper than hosted mining. However, there are a number of "hidden" costs related to purchasing and maintaining a miner that change the economics significantly:
Shipping costs: few merchants will cover this, but in most cases, they will charge you extra.
Customs dues / VAT: if it is an international delivery you will likely have to pay customs dues and VAT; generally this has a huge impact on the total cost of your mining equipment.
Delivery time: when you pay for your device you have to wait until the miner is packaged and shipped; if it is held up in the customs this can take weeks. And during that time you cannot mine at all ("opportunity costs"). You have to wait and hope. And if the merchant has a stock shortage; it is you who has to wait. With Crypto Star you pay and get your hash power immediately online. No delays!
Costs for additional equipment: when buying miners from larger retailers you often have to buy additional equipment like an extra PSU that matches the electricity specs for your country, control units and specific shelves to store them efficiently. This adds up significantly to the overall price for hash power.
Setting the system up: when the device finally arrives you have to assemble and configure it. Beginners often underestimate the amount of work and technical knowledge that is needed to bring the device up and optimize its settings. People that used the first ASICs spend days and weeks on it. In monetary terms, this costs you twice: (i) your time and (ii) lost mining opportunity.
Maintenance: hardware failures, outages and crashes could lead to downtimes between seconds and weeks. If your unit breaks you have to return it and start from scratch (by the way: check the guarantee time of your miner; it is often less than a year). With Crypto Star you have a guaranteed uptime of 100%: in case one of your units fails another unit will be switched over and start mining for you the very same second.
Electricity: having the machines at home not only brings heat and noise, but also an increase in your electricity bill; an important factor that many underestimate.
Please do not get us wrong: we do not want to discourage anyone from mining at home! We are often asked about prices and realized that many users do not know about all the hidden costs. If you compare the true costs, you will notice that our prices are very competitive. We want to provide you with the best possible mining experience so that you can focus on mining your favorite coins (and we take care of the rest).

On the contracts page you can see the expected return for the amount of GH/s desired.
The amounts on the slider are in GH/s and the earnings are displayed in GH/s. 1 TH/s = 1000 GH/s.
Once the contract is live you can also see the performance forecasts on the dashboard in the: "revenue forecasts" section.
The results of cryptocurrency mining highly depend on the price and the network difficulties of the given cryptocurrencies that you are mining.

Some of our products have a maintenance fee attached.
When that is the case it will be displayed on the invoice.
The maintenance fee covers all costs related to mining including, inter alia:
electricity cost cooling maintenance work hosting services The fee is fixed in USD but deducted from the daily mining rewards in the natively mined coin on a daily basis.

We currently accept the following payment methods: Bitcoin

Go to the "Profile" menu select "Cryptocurrency Address" and then enter your address. After select Update.

Customer service is our highest priority! Making decisions is not only about having a good feeling but also about understanding the business concept in detail. Therefore, if you need any help, our customer service team is available to assist you. We are looking forward to hearing from you.